Meeting with Insurance Companies During a Boston Workers’ Compensation Claim

If you recently reported a work-related injury to your employer, there is a good chance you will receive—or already have received—a call from a claims adjuster or other representative of your employer’s insurance company. Before you take this call, however, it might be beneficial to know more about the workers’ compensation process and the role of the adjuster in your claim.

Unfortunately, workers’ compensation insurance companies and their representatives are not on your side. Their goal is usually to save money and pay as little as they legally can toward benefits. Before meeting with insurance companies during a Boston workers’ compensation claim, you may want to consider contacting a qualified workers’ compensation lawyer to ensure you can stand up for your rights and effectively seek the benefits you deserve.

The Role of the Workers Compensation Insurance Company

Massachusetts General Laws Chapter 152 establishes that employers in Boston and elsewhere in the state must carry workers’ compensation for their employees. When a worker suffers an injury on the job or contracts a work-related illness, the law requires him or her to give notice to his or her employer as soon as possible.

After receiving notice, employers must officially submit a workers’ compensation claim to their insurance company within seven days. The insurer then has 14 days to accept or deny the claim. If the employer fails or refuses to make a claim, the injured worker could submit his or her own claim and report possible violations to the Massachusetts Department of Industrial Accidents.

Because of these tight deadlines, you could expect to hear from the insurance company shortly after you report an incident to your employer. Sometimes this will be in person, but more often it will be via telephone. When preparing for meeting with the insurance company, you could benefit from contacting a workers’ compensation lawyer to understand your rights in Boston.

Giving a Statement to Insurance Companies

When an insurance company contacts an injured worker, they often want to take a recorded statement. In taking this statement, the insurer is evaluating numerous factors. Some of these are transparent, such as learning more about the injury in question, but others are tactics meant to reduce how much they may have to pay.

For example, when a claims adjuster takes a statement from you, they may be looking to:

  • Find out about pre-existing conditions
  • Assess whether you have urgent financial problems and would be willing to take a low settlement
  • Evaluate whether you are a reliable or unreliable witness
  • Learn about private health insurance or other information that is not relevant to your workers’ compensation claim
  • Create a record of events that could be used to cross-examine you

It is necessary for you to cooperate in the claims process in order to receive Boston workers’ comp benefits, but you also need to be prepared for meeting with insurance companies. Speaking with a knowledgeable attorney as soon as possible following an accident could be crucial if you want to fully understand what you should do when the insurance company contacts you.

Help with Insurance Companies During a Boston Workers’ Compensation Claim

Following an on-the-job injury, you may be able to obtain needed workers’ compensation benefits that you and your families need. However, insurance companies often act fast in these situations, meaning many unrepresented people end up giving a statement before they have a chance to get legal advice.

If you have been hurt at work, you may benefit from meeting with a workers’ comp lawyer as soon as possible. A dedicated attorney could advise you about your legal rights, including what to do when meeting with insurance companies during a Boston workers’ compensation claim. To learn more about your legal options, call today.